Compliance

Where we stand, plainly stated.

Security posture and how customer money and data are handled — without the fine print doing the explaining for us.

Security & certifications

Built to widely recognised security standards.

PCI-DSS

Level 1 service provider standard for cardholder data handling.

ISO/IEC 27001:2022

Information security management system certification.

Encryption

AES-256 at rest, TLS 1.2+ in transit across all services.

Banking

Built on established banking-partner infrastructure.

AML & sanctions

Screening on every transaction

Every counterparty is screened against applicable sanctions lists before funds move, alongside standard KYC checks at onboarding.

Support & complaints

A defined escalation path

If something goes wrong, there's a defined process for raising and resolving it — not a ticket queue that disappears.

View the support policy →